Syracuse UniversityParents Office

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Remind your student to activate his or her email address and NetID - To set-up a NetID and password, your student should visit the Information Technology and Services’ website. He or she will also find information about connecting a computer to the on-campus networks, virus protection, computer purchases, cable TV, and telephone on this site. If your student does not plan to bring a computer, computers are available in campus Computer Labs. Visit the ITS website for lab locations.

Remind your student to enter your contact information on MySlice -- so we can reach you in the case of an emergency and keep you up-to-date via Parents Office e-newsletters. Please note that emergency contact data can be different than Parent1 and Parent2 data.

Remind your student to complete his or her first term enrollment selections – The deadlines vary by school or college. They can contact their school or college advising office with any questions.

Check that your student has visited the SU Health Services Patient Portal – Health history and required immunization information must be received by Health Services no later than July 1.

Check that your student meets the health insurance requirementsAll new students are required to have health insurance coverage.  Coverage may be through an outside qualifying health insurance plan you already have or through the SU Student Health Insurance Plan (SHIP).  Your student must either enroll in SHIP or provide proof of other qualifying insurance.  For details on both of these options visit http://healthinsurance.syr.edu/.

If your student has a documented disability - They can visit the Office of Disability Services (ODS) website at http://disabilityservices.syr.edu and click on "Incoming Students" to register with the office. They will need to activate their Net ID before filling out the form.  For more information, contact ODS at 315-443-4498 or odssched@syr.edu.

Shop for basic items – Review the “What to Bring/What Not to Bring” list on the right-hand margin of this Ready Set page (or print the list here) and shop for items your student will need. Don’t buy too much; storage space is limited to what they can fit in their closet and under their bed.

Attend a New Student Send-off in your area - Sponsored by regional alumni groups, these fun, informal gatherings allow you to interact with other entering students and their families. Alumni--and in most cases current students and Syracuse University staff--will be on hand to answer your questions, provide the inside scoop on what to expect at Syracuse University, and give you your first dose of Orange spirit. More information is coming soon!

Note that your student can preorder textbooks - Textbooks may be purchased when you arrive on campus at the University Bookstore in the Schine Student Center or preordered through the Bookstore’s textbook reservation process.

Remind your student to download a move-in pass beginning at 12 Noon on July 19 and continuing through August 1.

Has you student uploaded a photo for the SUID Card  Deadline for upload is August 1.

Talk with your student about personal safety – Although personal safety seems basic enough, college students often think they are invincible. Remind them to lock their doors; secure personal belongings; walk in groups of three or more; tell someone they trust where they are going, when they will return, and how to reach them. Encourage your student to download and use the LiveSafe app. For more personal safety tips, visit the Department of Public Safety’s website.

Talk with your student about alcohol and other drugs – It may seem like it is too late to do this, but even college students listen to their parents when it comes to this topic. Encourage them to make smart and safe choices. For resource information on this and other topics related to health and wellness, visit BEWise, the Counseling Center, Health Services, or Recreation Services.

Instruct your student to program emergency numbers into their cell phone and have them posted in an easily accessible area. They can call 711 from an on-campus phone or #SU from most cell phones—this will dispatch the Department of Public Safety and/or Syracuse University Ambulance immediately. The direct dispatch number for the Department of Public Safety is 315-443-2224.

If your student plans to work in Syracuse, remind him/her to:

  1. Pack a passport/photo ID (driver’s license) and original social security card or certified copy of their birth certificate as proof of identity needed to work on campus. For a list of other acceptable documents, go to https://hr.syr.edu/wp-content/uploads/2017/05/List_of_Acceptable_Documents.pdf.
  2. Prepare a resume or summary of their work experience.
  3. Learn more about working on campus and begin searching for a job. It is never too early to start the search.

If you are able to do so, assist your student as they move into their residence hall -   Meet their roommate and encourage them to make their bed—they will be tired tonight. Leave the rest of the unpacking and room set-up for the next day(s) and take advantage of orientation programs instead!

Note your student’s correct mailing address, (room number and mailbox number) phone number, and e-mail address before you leave campus. It is also a good idea to note the name of the residence hall, the Residence Director (RD), and your student’s Resident Advisor (RA). You can find a list of Residence Hall addresses here.

Stop by the “Orange Welcome and Information Center” tent on the Quad to say hello or ask questions. Find representatives from many campus departments here and meet the staff of the Parents Office.

Pick-up pre-ordered textbooks at the Schine Student Center. If your student did not pre-order books, visit the Syracuse University Bookstore in the Schine Student Center.

Join us for the Parent and Family Welcome Meeting on Thursday, August 24 at 11 a.m. in the Goldstein Auditorium of the Schine Student Center.

Attend the orientation programs specifically for parents – These include sessions on academics, living in the residence halls, student employment, career services, and disability services.

Take a campus tour (if you haven't already) to familiarize yourself with the living and learning environment that your student will be a part of for the next few years.

Plan to leave campus at noon on Friday, August 25. You and your student will miss each other, but Family Weekend will be here soon!

Try to schedule a consistent time to communicate via telephone, FaceTime, etc.  Students will be extremely busy when they first arrive on campus, and—at first—having a consistent time to talk is comforting and something for you both to look forward to even if you text several times per week.

If your student is ill or cannot attend class for some other reason. If they are able to, your student should contact each of their professors via e-mail. The email should include the length of their absence and a specific reason for the absence (illness, family emergency, etc.).  They can also get help from the Office of Student Assistance at 315/443-4357 in emergency situations.

If you have a family emergency and would like help reaching out to your student, contact the Parents Office at 315/443-1200 during regular business hours.  If it is an emergency during non-business hours, please contact the Department of Public Safety at 315-443-2224.

Join the official Facebook Group of the Syracuse University Parents Office, "like" our Facebook Fan Page, or follow us on Twitter @SUParents.

If you are an “empty nester,” get involved. You will certainly miss your student, and while they are at school you may find yourself with more time on your hands than you anticipated. Start a new hobby, volunteer, or take a class yourself. It will help fill some of the voids and you might learn something new in the process!

Encourage your student to meet all of their professors and to utilize each professor’s office hours. It is a good way for them to make a strong connection to the campus, feel like they belong, and to maintain good academic standing.

If your student is experiencing academic challenges and is overwhelmed by class material, tell them to find help as soon as possible. College-level classes can be intense. The Center for Learning and Student Success (CLASS) can connect students with tutoring and academic assistance. The Center is located in 348 Bird Library and can be reached at 315/443-2005.  Students can also ask for help or resource information by using Orange SUccess, or discussing their anxiety with their professor or their respective Academic Advising Office.

If your student is lonely, homesick, or seems depressed, encourage them to find a support system – Some suggestions might be to have lunch with their RA or a residence hall staff member, join a student organization, participate in Orange After Dark, or find a job on campus. If you believe your student should talk with someone, advise them to make an appointment with a therapist at the Counseling Center or a chaplain at Hendricks Chapel.

Though it may seem a bit early to do this, suggest that your student visit Career Services or the career development office in their home college. Many new students are unsure about their major and need help to discover just what interests them. These departments are excellent career planning resources. They can also guide your student in finding internships, and help them to network with alumni and other professionals in their field of interest.

Consider a semester abroad – The SU Abroad program offers academic and cultural opportunities in exciting locations around the world.  Keep in mind that studying abroad requires planning ahead—both financially and academically.

New Parent Checklist 2017

This checklist will inform you and also help you to guide your student through the tasks they need to complete before arriving at Syracuse University. If you have any questions about the information listed below, contact the OParents Office at 315/443-1200.
  1. Things to Do Before Your Student Arrives


    Remind your student to activate his or her email address and NetID - To set-up a NetID and password, your student should visit the Information Technology and Services’ website. He or she will also find information about connecting a computer to the on-campus networks, virus protection, computer purchases, cable TV, and telephone on this site. If your student does not plan to bring a computer, computers are available in campus Computer Labs. Visit the ITS website for lab locations.

    Remind your student to enter your contact information on MySlice -- so we can reach you in the case of an emergency and keep you up-to-date via Parents Office e-newsletters. Please note that emergency contact data can be different than Parent1 and Parent2 data.

    Remind your student to complete his or her first term enrollment selections – The deadlines vary by school or college. They can contact their school or college advising office with any questions.

    Check that your student has visited the SU Health Services Patient Portal – Health history and required immunization information must be received by Health Services no later than July 1.

    Check that your student meets the health insurance requirementsAll new students are required to have health insurance coverage.  Coverage may be through an outside qualifying health insurance plan you already have or through the SU Student Health Insurance Plan (SHIP).  Your student must either enroll in SHIP or provide proof of other qualifying insurance.  For details on both of these options visit http://healthinsurance.syr.edu/.

    If your student has a documented disability - They can visit the Office of Disability Services (ODS) website at http://disabilityservices.syr.edu and click on "Incoming Students" to register with the office. They will need to activate their Net ID before filling out the form.  For more information, contact ODS at 315-443-4498 or odssched@syr.edu.

    Shop for basic items – Review the “What to Bring/What Not to Bring” list on the right-hand margin of this Ready Set page (or print the list here) and shop for items your student will need. Don’t buy too much; storage space is limited to what they can fit in their closet and under their bed.

    Attend a New Student Send-off in your area - Sponsored by regional alumni groups, these fun, informal gatherings allow you to interact with other entering students and their families. Alumni--and in most cases current students and Syracuse University staff--will be on hand to answer your questions, provide the inside scoop on what to expect at Syracuse University, and give you your first dose of Orange spirit. More information is coming soon!

    Note that your student can preorder textbooks - Textbooks may be purchased when you arrive on campus at the University Bookstore in the Schine Student Center or preordered through the Bookstore’s textbook reservation process.

    Remind your student to download a move-in pass beginning at 12 Noon on July 19 and continuing through August 1.

    Has you student uploaded a photo for the SUID Card  Deadline for upload is August 1.

    Talk with your student about personal safety – Although personal safety seems basic enough, college students often think they are invincible. Remind them to lock their doors; secure personal belongings; walk in groups of three or more; tell someone they trust where they are going, when they will return, and how to reach them. Encourage your student to download and use the LiveSafe app. For more personal safety tips, visit the Department of Public Safety’s website.

    Talk with your student about alcohol and other drugs – It may seem like it is too late to do this, but even college students listen to their parents when it comes to this topic. Encourage them to make smart and safe choices. For resource information on this and other topics related to health and wellness, visit BEWise, the Counseling Center, Health Services, or Recreation Services.

    Instruct your student to program emergency numbers into their cell phone and have them posted in an easily accessible area. They can call 711 from an on-campus phone or #SU from most cell phones—this will dispatch the Department of Public Safety and/or Syracuse University Ambulance immediately. The direct dispatch number for the Department of Public Safety is 315-443-2224.

    If your student plans to work in Syracuse, remind him/her to:

    1. Pack a passport/photo ID (driver’s license) and original social security card or certified copy of their birth certificate as proof of identity needed to work on campus. For a list of other acceptable documents, go to https://hr.syr.edu/wp-content/uploads/2017/05/List_of_Acceptable_Documents.pdf.
    2. Prepare a resume or summary of their work experience.
    3. Learn more about working on campus and begin searching for a job. It is never too early to start the search.
  2. Things to Do While You Are On Campus

    If you are able to do so, assist your student as they move into their residence hall -   Meet their roommate and encourage them to make their bed—they will be tired tonight. Leave the rest of the unpacking and room set-up for the next day(s) and take advantage of orientation programs instead!

    Note your student’s correct mailing address, (room number and mailbox number) phone number, and e-mail address before you leave campus. It is also a good idea to note the name of the residence hall, the Residence Director (RD), and your student’s Resident Advisor (RA). You can find a list of Residence Hall addresses here.

    Stop by the “Orange Welcome and Information Center” tent on the Quad to say hello or ask questions. Find representatives from many campus departments here and meet the staff of the Parents Office.

    Pick-up pre-ordered textbooks at the Schine Student Center. If your student did not pre-order books, visit the Syracuse University Bookstore in the Schine Student Center.

    Join us for the Parent and Family Welcome Meeting on Thursday, August 24 at 11 a.m. in the Goldstein Auditorium of the Schine Student Center.

    Attend the orientation programs specifically for parents – These include sessions on academics, living in the residence halls, student employment, career services, and disability services.

    Take a campus tour (if you haven't already) to familiarize yourself with the living and learning environment that your student will be a part of for the next few years.

    Plan to leave campus at noon on Friday, August 25. You and your student will miss each other, but Family Weekend will be here soon!

  3. Things to Keep in Mind Once You Leave Campus

    Try to schedule a consistent time to communicate via telephone, FaceTime, etc.  Students will be extremely busy when they first arrive on campus, and—at first—having a consistent time to talk is comforting and something for you both to look forward to even if you text several times per week.

    If your student is ill or cannot attend class for some other reason. If they are able to, your student should contact each of their professors via e-mail. The email should include the length of their absence and a specific reason for the absence (illness, family emergency, etc.).  They can also get help from the Office of Student Assistance at 315/443-4357 in emergency situations.

    If you have a family emergency and would like help reaching out to your student, contact the Parents Office at 315/443-1200 during regular business hours.  If it is an emergency during non-business hours, please contact the Department of Public Safety at 315-443-2224.

    Join the official Facebook Group of the Syracuse University Parents Office, "like" our Facebook Fan Page, or follow us on Twitter @SUParents.

    If you are an “empty nester,” get involved. You will certainly miss your student, and while they are at school you may find yourself with more time on your hands than you anticipated. Start a new hobby, volunteer, or take a class yourself. It will help fill some of the voids and you might learn something new in the process!

    Encourage your student to meet all of their professors and to utilize each professor’s office hours. It is a good way for them to make a strong connection to the campus, feel like they belong, and to maintain good academic standing.

    If your student is experiencing academic challenges and is overwhelmed by class material, tell them to find help as soon as possible. College-level classes can be intense. The Center for Learning and Student Success (CLASS) can connect students with tutoring and academic assistance. The Center is located in 348 Bird Library and can be reached at 315/443-2005.  Students can also ask for help or resource information by using Orange SUccess, or discussing their anxiety with their professor or their respective Academic Advising Office.

    If your student is lonely, homesick, or seems depressed, encourage them to find a support system – Some suggestions might be to have lunch with their RA or a residence hall staff member, join a student organization, participate in Orange After Dark, or find a job on campus. If you believe your student should talk with someone, advise them to make an appointment with a therapist at the Counseling Center or a chaplain at Hendricks Chapel.

    Though it may seem a bit early to do this, suggest that your student visit Career Services or the career development office in their home college. Many new students are unsure about their major and need help to discover just what interests them. These departments are excellent career planning resources. They can also guide your student in finding internships, and help them to network with alumni and other professionals in their field of interest.

    Consider a semester abroad – The SU Abroad program offers academic and cultural opportunities in exciting locations around the world.  Keep in mind that studying abroad requires planning ahead—both financially and academically.